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Use the SFTP username and password you were sent. This page is only for looking after your own account — it is not where you collect files.

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Your files live at sftp.turkeysystems.com and are reached with an SFTP program such as WinSCP or FileZilla, not with a browser. If you have lost your password, ask the person who set your account up; nobody can look it up for you, and they will have to set a new one.